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How bang77 Handles Your Personal Data

This page explains exactly what data bang77 collects when you open an account, make a deposit via DANA, OVO, or GoPay, or reach out to support — and what we do with it.

Account data kept secureWallet info: DANA, OVO, GoPayNo data sold to third partiesYou can request your dataIndonesia-region scope
bang77 How bang77 Handles Your Personal Data
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

bang77 applies security measures across the account and payment layers to keep your information from unauthorised access. Here is what that looks like in practice across four areas you should know about.

Cookies and Session Tracking We use cookies to remember your login session and preferred settings. You can clear cookies in your mobile browser, but doing so will log you out and may reset your display preferences.
Payment Data Handling When you deposit via DANA, OVO, or GoPay, your wallet transaction ID is logged for dispute resolution only. We do not store card numbers or full wallet credentials on our servers.
Data Retention Period We keep your account data for as long as your account is active and for a period after closure as required by applicable law in eligible regions. After that window, personal data is deleted or anonymised.
Requesting Data Changes You can ask to access, correct, or remove your personal data at any time by contacting support via live chat or email. We aim to respond to verified data requests within a reasonable timeframe.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, contact our support team directly. We handle privacy requests separately from general account queries so your request gets to the right team without delay.

Team online

Live Chat

Open the chat widget on any page of bang77. Describe your data request clearly and our support team will confirm receipt and next steps.

Email Support

Send your privacy request to our support email listed on the Contact page. Include your registered account name and the specific data action you need.

Account Settings

Some data updates — like your contact number or linked wallet label — can be handled directly inside your account settings without contacting support.

Common Questions About Your Privacy

These are the questions we hear most often about data, account privacy, and your rights as a bang77 account holder. If yours isn't here, live chat is the quickest way to get a direct answer.

We collect your name, contact details, and login credentials at registration. If you link DANA, OVO, or GoPay, we record the wallet type and transaction references — not your wallet PIN.

Yes. Contact support via live chat or email with a deletion request. We'll verify your identity first, then remove or anonymise your data subject to any retention obligations under applicable law.

We share only what payment processors like DANA, OVO, and GoPay need to complete your transactions. We do not sell your personal data to advertisers or unrelated third parties.

Cookies keep your login session active and save your display settings across visits. You can clear them in your mobile browser settings, but this will log you out of your account.

We keep your data for the period your account is active plus a post-closure window required by applicable law in regions where access is permitted. After that, data is deleted or anonymised.

Minor updates like your contact number can be changed inside account settings. For wallet or identity details, contact support via live chat so our team can verify and apply the change securely.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.